Working behind a proxy#

By default, the SimAI client attempts to get your proxy configuration, if any, from your system.

SimAI client configuration#

You can manually set a proxy when creating the SimAIClient instance:

import ansys.simai.core

simai = ansys.simai.core.SimAIClient(https_proxy="http://company_proxy:3128")

Alternatively, you can store the proxy information in your configuration file.

Note

Setting this parameter overrides the default configuration retrieved from your system.

Troubleshooting#

If you get an error of the type ProxyError([...], SSLCertVerificationError([...], it is likely that your proxy setup looks like |computer|<-https->|proxy|<-https->|internet|. Because your web browser uses a special proxy auto-configuration file, the proxy is not trusted by your computer.

There are multiple ways to fix this issue:

  1. Try tls_ca_bundle="system" (requires python>=3.10, see Client configuration).

  2. Extract the required CA certificate:

    1. Extract the certificates used by your company-configured browser on https://simai.ansys.com.

    2. Set tls_ca_bundle (or the REQUESTS_CA_BUNDLE environment variable):

      [default]
      organization = "company"
      tls_ca_bundle = "/home/username/Documents/my_company_proxy_ca_bundle.pem"
      
  3. As a temporary last resort, one can use tls_ca_bundle="unsecure-none" (contact your IT department).