.. _proxy: Working behind a proxy ====================== By default, the SimAI client attempts to get your proxy configuration, if any, from your system. SimAI client configuration ++++++++++++++++++++++++++ You can manually set a proxy when creating the :ref:`SimAIClient` instance: .. code-block:: python import ansys.simai.core simai = ansys.simai.core.SimAIClient(https_proxy="http://company_proxy:3128") Alternatively, you can store the proxy information in your :ref:`configuration file`. .. note:: Setting this parameter overrides the default configuration retrieved from your system. Troubleshooting ~~~~~~~~~~~~~~~ If you get an error of the type ``ProxyError([...], SSLCertVerificationError([...]``, it is likely that your proxy setup looks like ``|computer|<-https->|proxy|<-https->|internet|``. Because your web browser uses a special `proxy auto-configuration `_ file, the proxy is not trusted by your computer. There are multiple ways to fix this issue: 1. Try ``tls_ca_bundle="system"`` (requires ``python>=3.10``, see :ref:`configuration`). 2. Extract the required CA certificate: a. Extract the certificates used by your company-configured browser on ``https://simai.ansys.com``. b. Set ``tls_ca_bundle`` (or the ``REQUESTS_CA_BUNDLE`` environment variable): .. code-block:: TOML [default] organization = "company" tls_ca_bundle = "/home/username/Documents/my_company_proxy_ca_bundle.pem" 3. As a temporary last resort, one can use ``tls_ca_bundle="unsecure-none"`` (contact your IT department).